How to Fix It When Your Mouse Scroll Is Not Working

If your mouse scroll is not working in Windows 10, there are several things you can try to fix the issue:

  1. Clean your mouse: Dust and debris can interfere with the scroll wheel. Clean your mouse with a soft cloth or compressed air.
  2. Restart your computer: A simple restart can often fix the issue.
  3. Check your mouse settings: Open the Settings app, click on “Devices,” and then “Mouse.” Make sure the scroll wheel is set to scroll vertically and that the number of lines to scroll at a time is set to your preference.
  4. Update your mouse driver: Go to the manufacturer’s website and download the latest driver for your mouse. Make sure you download the driver that matches your Windows 10 version.
  5. Disable scroll inactive windows: Windows 10 has a feature that allows you to scroll inactive windows. This feature can interfere with the scroll wheel. To disable scroll inactive windows, go to the Settings app, click on “Devices,” and then “Mouse.” Toggle off the “Scroll inactive windows when I hover over them” option.
  6. Try a different USB port: If you’re using a wired mouse, try plugging it into a different USB port.
  7. Try a different mouse: If you have another mouse available, try using it to see if the scroll wheel works. This can help you determine if the issue is with the mouse or the computer.

If none of these steps work, you may need to contact technical support for further assistance.

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